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Posted on: March 18, 2020

Temporary Change in Services

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The City of Burlington continues to monitor the rapidly changing COVID-19 or coronavirus outbreak and working to mitigate the impact to its employees and residents.  Out of an abundance of caution, the City of Burlington will take effective preventative steps to mitigate the spread of the coronavirus (COVID-19).

March 18, 2020 UPDATE

Effective March 19, 2020 the City of Burlington will be making alternative arrangements to in-person functions and closing City Hall, Public Works Building and Water Pollution Control Facility, Laboratory and the Fire Department to the public.  Although we will be closing our buildings, we will continue to provide excellent public service via email, telephone and US. Mail. The City is finalizing business continuity plans for departments and instituting a series of measures for flexible work options to ensure the safety of our employees. 

Service changes and Online Options


Police and Fire Services

Essential functions of Police and Fire Services will continue full operations with additional measures implemented to protect the safety of you and our first responders. 

Voting

Please note, absentee voting will be held at 224 E. Jefferson Street beginning Monday March 23, 2020 from 8 a.m. to 4:30 p.m. until April 3, 2020.  We continue to encourage absentee voting by mail.  To receive your ballot at home, please apply for a ballot by April 2 at www.myvote.wi.gov or request an absentee ballot application at cityhall@burlington-wi.gov.

Public Works

The Department will be operating at minimum levels of staffing to ensure critical public health and safety functions are provided. This means that some non-essential services will be discontinued.

  • The Lab will continue to process compliance sampling for but will no longer accept private well tests or other outside testing.
  • Utility bills should be submitted through PSN, direct pay, or through the mail.
  • City Parks typically open May 1st. The opening of City Parks has been postponed and all park facilities shall remain closed to the public. Please note that public playgrounds and other park facilities will not be cleaned or sanitized and should not be used.
  • The compost site typically opens for the season at the beginning of April. The site opening has been postponed and biweekly curbside brush collection has also been postponed.

Payments

Real Estate Taxes

Real estate taxes can be dropped off at the Racine County Treasurer’s Office Drop Box located at 730 Wisconsin Avenue, Racine, WI, 53403, mailed to the same address or paid online with Official Payments at https://www.officialpayments.com/pc_template_standard.jsp?body=pc_step2_body.jsp.

Vital Records

Vital Records will be available through the mail, online or through any local Register of Deeds Office (ROD) that is still open to the public. Ordering online is available through the ROD  website at https://www.racinecounty.com/government/register-of-deeds/birth-marriage-death-certificates or through the State Vital Records Office in Madison https://www.vitalchek.com/wistorefront/customer/wi/wiHome.xhtml

Marriage Licenses

Please contact the Racine County Clerk’s office regarding any questions about applying for marriage licenses at this time. (262) 636-3121.

Library Services

Visit the Burlington Public Library website to learn about current library operations at https://www.burlingtonlibrary.org/.

Report a Concern

Submit comments, concerns or questions to cityhall@burlington-wi.gov or on the City website at http://burlington-wi.gov/RequestTracker.aspx.

Contact Info

Should you have any questions relating to City Services please call the following numbers or you can always email cityhall@burlington-wi.gov.  Please note, staff will respond as soon as they are able.

  • City Hall: (262) 342-1161
  • Water Dept and Public Works: (262) 342-1181
  • Library: (262) 342-1130
  • Municipal Court: (262) 342-1129
  • Police (non-emergency): (262 342-1100
  • Fire (non-emergency): (262) 763-7842
  • Municipal Court: (262) 342-1129
  • Building Inspection: (262) 342-1164
  • Register of Deeds: (262) 636-3208
  • Racine County Clerk: (262) 636-3121
  • Racine County Treasurer: (262) 636-3239


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