Calling 9-1-1

Emergency Situations

  • Crimes in progress
  • Fires - building fires, car fires or brush fires
  • Life threatening situations - fights, or weapons
  • Serious medical problems - chest pain, seizures or bleeding

Non-Emergency Situations

Non-emergency incidents include cold crimes such as property thefts or vandalism. You should also use the non-emergency telephone number for intoxicated persons who are not disorderly, cars blocking the street or driveway, non-injury auto accidents or other events not requiring an emergency response.

  • Fire non-emergency - Phone: 262-763-7842
  • Police Non-Emergency - Phone: 262-342-1100

Talking to Dispatchers

  • Answer any questions the dispatcher has including confirmation of your name, address and telephone number
  • Briefly describe the type of incident you are reporting
  • Do not hang up until the dispatcher tells you to
  • If you are not in a position to give full answers to the dispatcher, stay on the phone and the dispatcher will ask questions that can be answered with yes or no
  • Stay calm and speak slowly