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Calling 9-1-1
Emergency Situations
  • Crimes in progress
  • Fires - building fires, car fires or brush fires
  • Life threatening situations - fights, or weapons
  • Serious medical problems - chest pain, seizures or bleeding

Non-Emergency Situations
Non-emergency incidents include cold crimes such as property thefts or vandalism. You should also use the non-emergency telephone number for intoxicated persons who are not disorderly, cars blocking the street or driveway, non-injury auto accidents or other events not requiring an emergency response.
  • Fire non-emergency - Ph: 262.763.7842
  • Police Non-Emergency - Ph: 262.342.1100

Talking to Dispatchers
  • Answer any questions the dispatcher has including confirmation of your name, address and telephone number
  • Briefly describe the type of incident you are reporting
  • Do not hang up until the dispatcher tells you to
  • If you are not in a position to give full answers to the dispatcher, stay on the phone and the dispatcher will ask questions that can be answered with yes or no
  • Stay calm and speak slowly