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Building Inspection

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1. What is the municipal code?
2. What do I need a building permit for?
3. Why are inspections performed during construction?
4. I received a violation notice for trash on my property but the trash is not mine. Am I still responsible?
5. I have a tenant living in a property that I own. Can I get a fine for their violation of an ordinance?
6. Is there an ordinance against parking vehicles in a back yard?
7. Can Code Enforcement tell my neighbor to cut their tree limbs that are hanging over onto my property?

City Assessor

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1. What can I do if I have concerns about my Real Estate Assessment?

City Clerk

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1. How can I obtain records from the City?
2. What is a Provisional Operator’s License?
3. What are the requirements for a new Operator’s License (also known as a bartending license)?
4. Is it required to have my employer post my Operator’s License?
5. What types of fermented beverage licenses are available?
6. How do I register to vote?
7. What are the requirements to be a candidate for election?
8. When may I begin raising campaign funds?
9. Are permits required for garage sales?
10. What other sales permits are required in the City of Burlington?

Finance Department

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1. When can I expect to receive my tax bill?
2. What can I do if I have concerns about my Real Estate Assessment?
3. When is my real estate tax bill or personal property tax bill due?
4. How are the tax rates determined?
5. How do I qualify for the Lottery Credit and/or the First Dollar Credit?
6. What does all this tax money really pay for?
7. What should I do if I can’t pay my taxes?
8. What is the City Fiscal Year?
9. Who do I contact to request a W-9 form?
10. Is the City considered to be Sales Tax exempt?
11. What is the City Fiscal Year, and how can I see the Budget?
12. How are the tax rates determined?
13. What does all this tax money really pay for?
14. When is my real estate tax bill or personal property tax bill due?
15. What should I do if I can’t pay my taxes?

Fire Department

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1. Can I open burn in the city?
2. How do I become a volunteer for the Fire Department?
3. How do I get my business inspected for fire safety?
4. Why do you turn off the electricity at the house when fighting a fire?
5. Why do you cut holes in the roof at a fire?
6. Are smoke detectors and carbon monoxide detectors required in my home?

Municipal Court

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1. My due date is here and I still don’t have the money I need to pay the ticket, what can I do?
2. What will happen if I am guilty, will not be coming to court but I don’t have the money to pay my ticket by the court date?
3. I don’t feel I am guilty and I would like to talk to the City Attorney about the points, circumstances, or fine amount; how do I do this?

Park Department

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1. What time do the city parks close?
2. Which parks are open for reservation?
3. How much does it cost to reserve a park?

Police Department

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1. What should I do if I am involved in a traffic accident?
2. How do I obtain a copy of a traffic accident?
3. How do I obtain a copy of a police report?
4. Will the Police Department serve a summons, subpoena or other legal document for me?
5. How do I visit or contact someone in jail?
6. Can I park on street all night?
7. What type of parking permits are available?
8. What are the parking restrictions during snowstorms?
9. I received a parking ticket that I believe was unfair. How do I contest it?
10. I received a traffic/ordinance citation that I believe was unfair. How do I contest it?
11. How do I find out if I have outstanding fines to pay?
12. Where do I pay my fines?
13. Where can I get information about school closings or weather alerts?
14. Where can I get copies of Wisconsin registration forms?
15. How can I get a copy of my driving record?
16. How can I get a copy of my police record?
17. What time is curfew in the City Burlington?
18. How do I license my pets?
19. How do I license a bicycle?
20. How do I report the spill or release of a hazardous substance?
21. What if I have ammunition that I need to dispose of?
22. What if I see a wild animal that I believe may be injured or sick?

Street Department

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1. When can I put leaves in the Street?
2. When is Brush Pick Up?
3. How do I report a street light outage?
4. Who is responsible for cleaning and shoveling walks downtown?

Wastewater Department

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1. What should I do if I notice a sewer gas smell in my house?
2. What should I do if I suspect a sewer backup at my home?
3. I am a private well owner – where can I get my well water tested to ensure it’s safe for consumption?

Water Department

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1. My water/sewer bill is unusually high this quarter. Is there something wrong with the meter?
2. Why is my water a discolored brown color?