Click to Home
Go To Search
Facebooke-News Sign Up
Twitter
My water/sewer bill is unusually high this quarter. Is there something wrong with the meter?
Customers often question the accuracy of the water meter when they feel the bill is high. However, when water meters do become defective, rather than run faster, they tend to slow down due to the hardness and iron in the water wearing down the chamber inside the meter. For this reason, the Wisconsin Public Service Commission requires that water meters be changed every eight to ten years to maintain their accuracy.
Most often, a high bill is due to a water leak at your property. Leaky faucets and faulty water softeners may be the cause of higher water usage. However, toilet leaks are the major causes of high water bills. Sources of a toilet leak may be (1) a high water level in the tank spilling into the overflow tube, (2) an improperly working flushing arm and lift chain, (3) a corroded float rod, ballcock and/or float ball or (4) a deteriorating flapper at the bottom of the tank is not sealing properly and constantly leaking water. Please note that a toilet leak cannot always be heard and a visual inspection is necessary.

Water Department

Show All Answers

1. My water/sewer bill is unusually high this quarter. Is there something wrong with the meter?
2. Why is my water a discolored brown color?